Coaching Skills: A Guide for Supervisors by Robert W. Lucas

TABLE OF CONTENTS
Self assessment

Chapter 1      Why Coach?
Chapter 2      Opportunities for Coaching
Chapter 3      A Model for Effective Coaching
Chapter 4      Building Interpersonal Relationships
Chapter 5      Effective Feedback Skills
Chapter 6      Other-Than-Average Performers
Chapter 7      Coaching Performers with Special Needs
Chapter 8      Coaching Documentation
Post-test